👋 I’m a digital product designer who wants to make technology effortless & delightful for all.
I seek out impactful projects and thrive in ambitious and inclusive teams 🔭 I currently work at Meta in Singapore, on business messaging. Here’s some of my past work 👇
MICROSOFT / 2018-2021
We built a smart feature phone app
150+ million people rely on affordable internet-enabled feature phones to come online. We built an app to help people connect to the internet in new ways.
2020-2021 / case study coming soon
A new Outlook mobile web experience!
We redesigned and built a faster, friendlier and lighter mobile progressive web app for its 66+ million users. The new experience is available on all mobile browsers since Jan 2020.
2019–2020 / View PROJECT →
Our new calendar got 2x usage and user love
We identified under–served time management user needs that helped us redesign Outlook mobile web calendar.
2019 / View PROJECT →
Mobile web and beyond.
Since June 2020 I led design for Outlook mobile web and we shipped several features on the PWA. We also envisioned several growth initiatives and built and shipped Outlook browser extension for Microsoft Edge.
2020–2021 / Overview →
ADOBE / 2015–2018
writing & Speaking
Visual craftsmanship for all
Why and how designers can sensitise cross-functional partners to good visual aesthetics and help make craftsmanship a team effort.
Jun 2021 / read article →
Who moved my button?
Everyone is averse to change. Even to the good kinds. How do we take our users with us, when changes in the digital products we build are inevitable?
APR 2020 / read article →
Ask Agatha: can I be a UX Designer too?
Your friendly neighbourhood agony aunt. Helps non-designers (and other normal people) deal with designers.
AUG 2020 / read article →
Ask Agatha: what do UX Designers do?
Your friendly neighbourhood agony aunt. Helps non-designers (and other normal people) deal with designers.
JUN 2020 / read article →
Friends of Figma talk
In this talk, I shared tips on how to plan and execute a remote brainstorming session.
JUN 2021 / WATCH VIDEO →
☕️ Got something brewing?
Like a conference, a collaborative passion project or a cup of good coffee. Send me a note!